Yes. Before the first time that you book for each passenger with the account you must send the passenger’s name as you have entered it, your contact information, and the account number to [email protected] After you receive a response from Boston Corporate Coach™, anytime that you book, specify the account number on the page that you select the city that is nearest to the passenger’s travel. Be prepared to provide any additional information, e.g., employee number, that is required by the account administrator.
Yes. Boston Corporate Coach’s™ e-Reservation Center lets you quickly manage profiles for you and the people whom you book travel for. You can store the addresses of locations frequently visited, billing and contact information, and service preferences for each person who is traveling.
No. Boston Corporate Coach™ can only accommodate changes and cancellations made early enough in advance of the time of service, which varies for each city and vehicle type. Call 800-664-4480 for more information.
Visit our Locations page for a list of our worldwide locations. You can book Boston Corporate Coach™ transportation for any city or country using any of the above booking methods. If you are booking an International trip via the Internet, we request up to 24 hours advance notice. If you use Boston Corporate Coach’s™ e-Reservation service and the city in which you are traveling is not listed, please call Boston Corporate Coach™ at (800) 664-4480 to book your reservation.
Yes. You will have to let us know the approximate time when you need to be dropped off, however. If you do know some of the places where you will be going, describe them in the itinerary of the reservation and indicate that there will be multiple stops on your journey.
Based on the information entered in your reservation, the reservations system cannot determine a specific price estimate. Whenever this occurs, an hourly rate will be provided. Regardless of the estimate that you receive, the actual price that you are charged will be based on the service performed.
If your airport is not shown, then complete the location information by entering the airport name in the Location Name field. The reservations system lists the major airports served by the primary city of service that you selected. Boston Corporate Coach™ also serves most smaller airports that are not listed on our website.
Boston Corporate Coach™ offers a wide variety of vehicles designed to accommodate single passengers, small groups of passengers, and larger passenger groups. View these various vehicle types on the Boston Corporate Coach™ Fleet page. However, not all vehicle types can be reserved online. Typically, this refers to larger vehicles. Please call (800) 664-4480 if the vehicle type that you need is not available by our e-Reservations system.
Please check to make sure that you filled in all the required fields on the form. Asterisks (*) indicate required fields. These fields must be filled in completely for the form to be transmitted. If you have filled in all the required fields and are still having trouble, please call (800) 664-4480 and we can assist you with your reservation.
Boston Corporate Coach™ requires that the credit card expiration date be in a month following the date of service. For example, a date of service of October 15, 2016 requires a credit card expiration date of 11/2016 or greater.
To protect the privacy of Boston Corporate Coach’s™ customers, data is deleted from the Web site after 2-3 hours of inactivity. You will need to log back in and re-enter your reservation from the beginning.
You may have trouble viewing some graphics if you are using an older browser. Our site works best with Microsoft Internet Explorer 5.x, Firefox 0.8, Opera 7.x, Mozilla 1.6, or Netscape Navigator 7.x (these are the oldest versions allowed for; newer browsers should do fine).
Please contact our Help Desk at (800) 664-4480 for assistance. If you don’t reach them immediately, expect a call back within a few minutes during normal business hours. Please be prepared to explain the exact situation and circumstances you encountered when you experienced difficulty with the reservation process. Your efforts will assist our Help Desk staff in responding quickly to your request.
Please e-mail your account request to [email protected] or use our Contact Us Web page, and a Sales Representative will contact you.
Yes. Please call our toll free number to obtain receipts to be sent to you via email or fax.
Boston Corporate Coach™ offers flat-rate services to or from an airport and a midtown location. Hourly rates are based on time or mileage (whichever is greater) in North America, and time plus mileage outside North America. The minimum hourly service is two hours, but varies from city to city. Costs start from the time the car leaves the garage until it returns.
For an instant price estimate, click here or go to the e-Reservation Center portion of our website and start a reservation. Once you have registered, logged in, and completed all the planning information, you will receive an immediate estimate for your trip. If you wish to complete the reservation, follow the instructions, and you will receive an instant confirmation number indicating that your reservation has been processed.
To cancel a reservation, please call (800) 664-4480. Cancellations must be received at least eight hours in advance of the service pick-up time for most U.S. and Canadian locations. International reservations require at least 36 hours minimum notice. For all reservations, please check your confirmation for the specific policy, which is determined by your city of service and vehicle type.
Please contact your Sales representative who will be happy to assist you. If you do not know who your sales representative is just e-mail us at [email protected] or call 800-664-4480 for additional information.
Yes. Please call our 24-hour Reservations Center at (800) 664-4480.
If you are an IATA travel agent and this is the first time you are making a reservation with Boston Corporate Coach™, please email our Customer Service department at [email protected] with all your pertinent agent information.