Boston Coach’s organization-wide commitment to exceptional chauffeur service is second to none. We hold ourselves to the highest service standards and institute more corporate measures than any other ground transportation company to ensure consistently superior chauffeur service.

Count on Precision and Performance

 

Boston Coach enforces strict performance standards for reservations, billing, operations and vehicle maintenance. With the chauffeur industry’s only global franchise network – Boston Coach guarantees consistent safety and service standards worldwide, and we conduct annual on-site audits to ensure compliance according to the Boston Coach standards manual.

We maintain the highest level of accountability and provides the most intensive training for all Boston Coach chauffeurs. Before a chauffeur can become a “Boston Coach Chauffeur,” they undergo thorough background investigations and must also undergo extensive and ongoing certification and safety training, including our intensive Boston Coach Chauffeur Certification Program.

Boston Coach takes its commitment to superior service even further with the industry’s most comprehensive Quality Assurance (QA) programs. Programs such as the “Listen In” and Next-Day QA customer surveys help maintain our unequaled level of professionalism.

 

Count on Greater Personalized Service

 

Personalized service is Boston Coach’s priority. We take every measure to provide you with comfortable, safe, reliable chauffeur services. Our Global Reservation System and Web-based e-Reservation Center lets you arrange a chauffeur for personal and business travel, road shows, meetings and events, and private aviation – customized to your specifications. Boston Coach’s reservation specialists and customer care representatives are available 24 hours a day, 365 days a year.

Boston Coach’s chauffeurs are courteous, consummate professionals who set the industry standard for impeccable service, expertise and knowledge. The Boston Coach Fleet features only the highest quality, late-model luxury vehicles – including sedans, limousines, SUVs, mini-buses, vans, motor coaches and the exclusive Lincoln Boston coach Town Car. We offer the finest on-the-go amenities, and our uniquely personal Meet & Greet service makes airport travel hassle-free.

OUR MISSION

Boston Coach is more than the world’s leading chauffeur transportation company. We’re a team of professionals committed to enabling your success by delivering a highly personalized level of service that exceeds your expectations. Our objective is nothing less than mission-critical reliability – a level of consistency and safety that is second to none in the industry.

Whatever the situation, we strive to do more. That means anticipating what you really need and doing everything we can to make it happen. Doing more for you demands a passion for going above and beyond – one customer at a time.

That’s why we’ve built the Boston Coach System, an integrated global network of certified Boston Coach Affiliates that operate according to Boston Coach’s rigorous standards. Through the Boston Coach network, we can assure unparalleled and consistent chauffeur service in hundreds of cities and dozens of countries.

We are passionate about serving you better, which is why we strive for technological leadership, whether in the form of advanced online reservation capabilities or innovations that turn a Boston coach carinto a fully connected mobile office. It’s why we’ve created a dedicated team to coordinate meetings and special events and provide the most comprehensive corporate travel services in the industry. It’s why we’ve institutionalized a culture of world-class service through a variety of quality control and assurance programs. It’s why we train, certify, and constantly evaluate every Boston coach chauffeur.

At Boston Coach, our promise is simple: To provide superior chauffeured service that drives success.

Boston Coach is more than the world’s leading chauffeur transportation company. We’re a team of professionals committed to enabling your success by delivering a highly personalized level of service that exceeds your expectations. Our objective is nothing less than mission-critical reliability – a level of consistency and safety that is second to none in the industry.

Whatever the situation, we strive to do more. That means anticipating what you really need and doing everything we can to make it happen. Doing more for you demands a passion for going above and beyond – one customer at a time.

That’s why we’ve built the Boston Coach System, an integrated global network of certified Boston Coach Affiliates that operate according to Boston Coach’s rigorous standards. Through the Boston Coach network, we can assure unparalleled and consistent chauffeur service in hundreds of cities and dozens of countries.

We are passionate about serving you better, which is why we strive for technological leadership, whether in the form of advanced online reservation capabilities or innovations that turn a Boston coach carinto a fully connected mobile office. It’s why we’ve created a dedicated team to coordinate meetings and special events and provide the most comprehensive corporate travel services in the industry. It’s why we’ve institutionalized a culture of world-class service through a variety of quality control and assurance programs. It’s why we train, certify, and constantly evaluate every Boston coach chauffeur.

At Boston Coach, our promise is simple: To provide superior chauffeured service that drives success.